Lessons: 13Length: 1.1 hours

Next lesson playing in 5 seconds

Cancel
  • Overview
  • Transcript

2.4 The Five ‘W’s

Who, What, Where, When & Why: we may have all heard of them, we may understand the reason for them, but how do we best employ them? This lesson is all about questions, or, more accurately, how those questions are asked. In this lesson you will learn about reframing the question, the art of listening, the art of deviating from your set questions, and the beauty of silence and when to use it.